How to get help
Email hi@finsites.io with a description of what you need. Include a link to the page or CMS item you’re referring to, and a screenshot if relevant.What’s included in your plan
Finsites support covers:- Questions about how to use the CMS and update content
- Fixes for issues introduced by the template itself
- Guidance on the features and modules described in this documentation
- Minor copy and configuration changes during onboarding
What’s out of scope
The following require a separate project quote:- New pages or sections not in your original template
- Custom functionality or integrations
- Design changes beyond your brand’s colour and font settings
- SEO campaigns or content writing
Tips for faster support
The more detail you give, the faster we can help:- Link to the page — share the URL of the page where you’re seeing the issue
- Screenshot — a picture is worth a thousand words
- Describe what you expected vs what you’re seeing — “I expected the photo to appear but it’s showing a grey box”
- What you’ve already tried — saves back-and-forth